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Top 5 Best Marketing Automation Services Provider in India

Top 5 Best Marketing Automation Platform Services Provider In India

Marketing Automation Platform is a set of solutions that cater to customer acquisition, engagement, and loyalty through various channels including web, mobile, email, and social networks. Colloquially, it generally refers to inbound marketing activities which include lead management, search marketing (organic and pay per click), landing pages, social engagement, content marketing, conversion optimization, and measurement analytics.

Best Marketing Automation Platform refers to the software platforms and technologies which are designed for marketing departments in organizations to automate and streamline their marketing efforts across online channels such as email, social media, push notifications, etc. It is essentially a set of tools designed for businesses to automate personalized, contextual engagement for their prospects and customers in a timely manner.Top 5 Best Marketing Automation Platform Services Provider In India, Marketing Automation Platform In India

Marketing Automation Platform has become an integral part of e-commerce, as marketing automation companies like Betaout have been able to combine different aspects of e-commerce marketing such as audience segmentation, customer relationship management, and omnichannel engagement and more – all in a single tool.

If you haven’t heard, marketing automation is the suite of software that is quickly taking over the marketing department in most businesses, be they big or small. There are literally dozens of them, and they all like to tout their own features and what differentiates them from their competitors, but the truth is told, they all do pretty much the same thing. They all make it easier to schedule emails, segment contacts, automate social media posting, manage your content, and track the lifecycle of customers in your marketing funnel.

Where the big differences come in is how much they focus on each of these automation actions. And this is where the questions of which are the best become completely subjective.

Here Are Top 5 Best Marketing Automation Platform Services Provider in India

No.1. Mailcot

Tagline: Built with love for small businesses.

About:

Mailcot’s a Sales and Best Marketing Automation Platform In India. This CRM for small and medium businesses. Mailcot marketing Automation platform lets you engage subscribers with ease, boost sales, and take back the time to do the things you love. It’s complete with everything, from web popups and email templates to advanced sales and marketing automation; designed to help small businesses sell and market like the Fortune 500, at a fraction of the cost. Mailcot’s services trusted by over 7,000 customers and fill in the space of a killer combo of CRM and Best Marketing Automation Platform in India.

No.2 Capillary

Tagline: Enabling omnichannel commerce.

About:

Capillary’s Intelligent Customer Engagement (ICE) suite of products integrates all the essentials of customer engagement. With a robust combination of big data and cloud-based analytics engine, Capillary optimizes discounts, offers and increases the profitability to customers. The company now reaches out to 70 million consumers across over 10,000 stores and serves 140 brands worldwide.

No.3 Chargebee

Tagline: The smartest way to set up your subscription billing.

About:

Chargebee is a recurring billing platform for subscription-based SaaS and e-commerce businesses. It allows you to automate payment collection, invoicing, email notifications, and customer management, by integrating with leading payment gateways. Their clients process $100 million in annual transactions through ChargeBee.

No.4 Exotel

Tagline: Never miss a business call.

About:

Exotel aims to help businesses, both large and small, manage their business phone system via a virtual phone system. The company is currently handling more than 1 million calls a day with over 18,000 companies registered on its site and over 45,000 users.

No.5 Zoho

Tagline: The operating system for business.

About:

Zoho takes its love for small businesses to the next level with its smart software offering. The company enjoys a worldwide user base of 15 million and has over 33 products that help you achieve your sales & marketing, support, finance, and recruitment needs with a deep focus on business. The company’s flagship product Zoho CRM is pitted as India’s answer to the behemoth grandpa of SaaS – Salesforce.com and emerges a clear winner in terms of price comparison with the latter.

 

 

 

Top 5 Best Marketing Automation Platform Services Provider In India, Marketing Automation Platform In India

 

 

Let’s now look the 10 key features of Mailcot’s

We identify 10 for simplicity starting with the features of marketing automation related to the different touchpoints.

1. Automated personalized messaging sequences featuring dynamic content and response assessment

We gave the example of a welcome sequence, but marketing automation will include communications across the lifecycle. Traditionally messaging is via email, but contact maybe through mobile SMS, app push notification, or voice. So that messaging service should assess responses and interactions generated at the individual level to help with future follow-up.

2. Website and mobile personalization and response assessment

Relevant, contextual, personalized messages can also be delivered via messages to prospects and customers as they browse desktop and mobile sites and apps. Response to personalized creative and offer should also be monitored for assessing intent to purchase and subsequent follow-up. But also
Automated emails can potentially become much more relevant if they’re based on actions that consumers take on a site. So For example, searching for a product or browsing a product category is ripe for follow-up emails if a purchase doesn’t occur.

3. Social media integration and personalization

Social media are another key customer touchpoint today both on desktop and mobile. Traditionally, social media status updates are more difficult to personalize, but the use of social sign-in makes it possible to integrate social media with the data capture from traditional CRM

4. Point-of-sales integration and personalization

Where purchase occurs online, at a checkout in-store or by phone, these transactions should also be integrated into the marketing automation system.

5. Lead capture

Marketing automation systems enable prospect or customer details and profile information captured through online forms. But usually in return for access to free content such as a whitepaper download or a webinar.

6. Lead scoring

This is a key aspect of lead management, it involves assessing customer likelihood to purchase based on. They also disclosed preferences and analysis of purchase intent based on their behavior.

7. Lead management and sales workflow.

Human intervention to contact prospects involved in many businesses with high-value products which are complex decisions for consumers. So that the Marketing Automation Platform In India enables information about prospects passed and prioritized for action using a workflow.

8. Campaign management.

Management of marketing campaigns at a higher-level of planning can also be a feature of Best Marketing Automation Platform systems. This generally involves the scheduling of automated messages, but it can also include scheduling the launch of content and paid media for different waves of a campaign on a campaign timeline.

9. Customer service management.

The core focus of the Marketing Automation Platform In India is managing outbound communications like emails and phone contact. But there is also scope for automating the delivery of customer service both for prospects and customers. This can include routing of inbound customer inquiries from contact forms and phone. The creation of online web self-service desks. They can also help here since this can help customers find the product information reduce other forms of contact

10. Integrated customer and campaign intelligence and analytics

Gaining a “360-degree customer view” has long been the aim of CRM systems. The requirement at the heart of the Marketing Automation Platform In India too. Customer data on their profiles, behaviors across all channels and touchpoints, campaign response, and sales integrated. In larger businesses, centralization into a data warehouse. So that used for analysis with Big Data techniques promising the creation of insight to improve targeting.

So That this definition shows the broad scope and benefits of Best Marketing Automation Platform In India

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Top 5 Best Marketing Automation Platform  Top 5 Best Marketing Automation Platform Top 5 Best Marketing Automation Platform 

Marketing Automation

Marketing Automation Campaigns You Should Be Using

In terms of marketing automation, it can be difficult to understand where to begin. The aspect about marketing and communication automation is that the opportunities are endless. you could use those automation platforms for outside communication with capability leads, ongoing engagement with your present clients, or even use it internally with your staff with a view to hold processes streamlined.

Marketing automation is now not only for lead nurturing campaigns and newsletters and is no longer limited to just email — even though those are still very much legitimate. but, those systems have the capability to offer so much more to your organization, customers, and leads. So, if you’re ready to get more out of your contact database and provide more to your contacts, it’s essential to identify what you desire to get out of using the platform. Having set goals will help focus your plan and help you hone in on what you may accomplish. That being said, there are a few campaigns that maximum, if not all, companies and organizations can take advantage of to enhance their overall marketing and communication strategies.

Welcome Campaigns

Marketing Automation CampaignsWhile a contact first signs up with you, whether it’s for extra information, a free trial, blog subscription, or whatever the case can be, it is important to have a customized welcome message primarily based on that topic. With marketing automation, you can essentially silo your welcome messages based totally on what you’re welcoming the contact for.

For instance, your blog welcome campaign might also include a welcome e-mail, any other email a few days later with your top three most famous blogs, after which proceeds into your everyday blog campaign where you send that week’s blog posts. this will be totally separate from your other welcome campaigns.

New Employee Welcome Campaign

Consider your employee on boarding process right now. How and while do new employees get their training materials? Are there a few they have to receive and overview first? agree with it or not, marketing automation can aid in welcoming your new employees by means of automatically sending them the training materials they need in a timely manner and automatically checking in on them to make sure they don’t need something. in the event that they do, your HR department is right away notified automatically.

New Customer Welcome Campaign

Marketing Automation CampaignsWhile on the subject of welcome campaigns, it is essential to specially observe the all-essential new customer welcome marketing campaign. even as other welcome campaigns have their area for your marketing automation strategy, the location wherein the platform can surely shine is its ability to offer new customers personalized data with the intention to simply appeal to their interests, displaying that your staff has taken the time to inspect what the customer desires.

Engagement Campaigns

How many methods do you connect with your leads and customers right now? Are all your messages consistent in timing, design, and tone? marketing automation is the perfect avenue for streamlining those techniques as you may set time delays, use the identical template designs, and make an effort to ensure the tone of your emails is steady.

Engagement campaigns are very important with regards to customer retention as they assist you to preserve customers up to date with your organisation news, special offers, new tools coming down the pipeline, and any other data it is crucial for them to know.

Marketing Automation CampaignsRe-Engagement Campaign

Without a marketing automation marketing campaign for this instance, a variety of inactive users just fall off, never to be heard of again.

instead of losing those contacts, can you believe the value-add on your organisation to be able to win them again and convert them into customers? With a re-engagement campaign, you could reach out to contacts who haven’t engaged with you for a set period of time and try to win them again with an exclusive offer or promotion.

Customer Engagement Campaign

It comes as no wonder that having a customer engagement campaign is beneficial for your organization. however, when it comes to engaging with active customers, you may provide them with campaigns to preserve them informed of the factors mentioned above, and you can additionally take this one step similarly with marketing automation.

Marketing Automation CampaignsIf you’re monitoring customer success metrics, you’re in an interesting position to cause customer engagement campaigns based on how active and engaged your customer is. Do you have a customer that makes use of your services or products properly and is a promoter? you can trigger campaigns asking them to be part of a case examine. as an alternative, if a customer isn’t taking full advantage of your product/service, you can automatically send them messages to assist them learn more and train them inside the use of your offering.

Internal Process Campaigns

Your staff is busy. And, once they’re too busy, things get missed. maybe a salesperson forgets to follow-up with a lead, or someone misses a shift. unload some of the manual work and assist your staff be extra organized and efficient with marketing automation campaigns. That’s the great factor about diverse marketing automation platforms; they allow for all sorts of communication automation, which might not be related to marketing at all.

Staff Happiness Campaign

Do you know right now how happy all your staff are at work? employee happiness is very important for preserving employees and making sure that they don’t pursue different positions because they are sad. Going around to each employee individually is a time-consuming task, and a few employees might not feel secure answering questions one-on-one. an automated staff happiness campaign allows you to acquire anonymous feedback and gives staff an area to voice concerns.

Marketing Automation Campaignssimply send around a survey that collects data from employees and gives all of the information to you in an easy-to-study report.

Follow-up Notification Campaign

Although automation can help you provide instantaneous information to leads and customers pertaining to their interests with your company, every so often there is just no alternative for the human contact. Having reps follow up with contacts at certain points within the customer life cycle is still a very important component of business and have to no longer be neglected.

In parts of your automation campaigns, you can pause the campaign, have a rep reach out individually, and then resume the automated part of the marketing campaign. those notifications make sure staff do not forget about follow-united states and allows you to include personal touches in your automated campaigns.

Shift Reminder Campaign

Marketing Automation CampaignsWhile you’re working a 9-5 job, it’s quite difficult to forget while your shift starts. however, for jobs that require different starting times every day, automatic shift reminders help ensure staff recognize exactly while their shifts are and helps reduce people coming in late or missing shifts altogether. Automating this process means that managers don’t need to call staff while they’re running late and don’t need to fear about anyone missing shifts.

There are only some of the many campaigns you could implement with the help of marketing automation.

Email Marketing, Lead Nurturing, Marketing

3 Vital Tactics For Marketing Automation Success

Marketing automation offers the opportunity to deliver mass personalization scale, removes manual processes and is proven to drive up incremental revenue. marketing automation back in 2008, I knew immediately that this was a must-have tool for me (a newly minted Marketing Director at the time) and for the future growth of my company.

Three tactics will get you some quick returns and some quick success stories, which you can then leverage into a solid argument for increasing your content resources and continuing to develop your MAP. They will also help you build your business more rapidly than most other MAP tactics.

Lead nurturing

Nurturing is an effective advertising and marketing tactic. without going into the exceptional practices, regulations, and regulations of creating content material for nurturing functions, the high-quality factor you could do for your self is to start by putting in a nurturing workflow. simply do it.

But something you do, no longer set up a chain of emails or other nurturing-centered content that pitches your merchandise. Pitching products in a nurturing go with the flow is a certain way to alienate your electronic mail subscribers. As a substitute, give your readers a few records or schooling that allows them.

As an instance, the primary nurturing software I set up become an eNewsletter subscription series. With the challenge of helping the readers remedy a trouble that was common to most people in our target market. We published content material through email, in the end generating one to 2 high exceptional newsletters every month. Via the manner, nurturing does no longer must be most effective emails, it is able to include revealed put up playing cards, live cell phone calls, or even a textual content message jumbled together with emails.

Custom landing pages

If you’re nonetheless sending pay-in step with-click (percent) clickers to your house web page or different popular-use page for your website, you might as nicely take your % price range and throw it off the pinnacle of your building.Custom landing pages convert as long as they are designed well and are tied to compelling content. For example, in the company newsletters that I mentioned above, we included a short abstract description of the educational content that we were offering, free of charge.

We required the newsletter click on as it changed into a method to convert an unknown viewer right into a recognized touch, whilst the options to connect and learn more were extra ways to force the brand new touch deeper into our content material and, consequently, deepen the engagement they’d with our employer. However, one factor I would caution in opposition to is making the touchdown page’s primary objective to be about getting them to the web page.

Triggered Emails

Triggered emails create about 100 percent higher open rates and click-through rates compared to all other emails. It’s a particularly effective tactic for leveraging content marketing messages. That is both timely and highly relevant to your audience’s interests and inquiries.

For example, when I was implementing my first MAP six years ago. I set up a triggered email based on the web activity of known contacts. When a visitor viewed three or more pages within a segment that I specified. It triggered my MAP to deliver an email that featured additional helpful content on that topic of interest. The results we saw supported the statistic above, with some click-through rates reaching as high as 30 percent.

If someone in your target audience is ready to buy or has a strong interest in your solution. They will likely vigorously peruse your website. Pick few pages that demonstrate high interest in a certain subject, and set up trigger around specific type of visit. Remember for demand generation or top of Funnell impact, make sure you are providing content that is helpful for audience. Not something that only focuses on your company and its benefits.

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